We’re kicking off 2022 with a bang by introducing our newest product designed for Utility Billing customers. Read along to get to know our Employee Spotlights, take a behind-the-scenes look at our software release process, meet our new team member, and check out this month’s featured product.
Introducing our Mobile Work Orders App
Utility Billing customers, this one’s for you! Available for use on iOS and Android™ compatible tablets and phones, our Mobile Work Orders App enables techs to pick up and close requests within seconds out in the field. Streamline your process and increase productivity by eliminating the need to keep up with papers or call logs or return to the office for order updates.
Ever wonder how PUBLIQ applications are updated? Well, we’re sharing a little behind-the-scenes explanation of how our teams collaborate and strategize to create software releases using agile planning.
Optimize your payment process with our cash management application. Municipalities and utility offices can streamline collections, simplify customer payments, and remain PCI compliant – all with one solution.
Centralized Collections also integrates with other PUBLIQ applications to help offices receive payments for utilities, business licenses, property taxes, and other miscellaneous costs while managing finances.
Join us in welcoming Ashton Pressley to our Client Services team. As our new technician, Ashton communicates with our customers to answer their questions, troubleshoot, and ensure their software is running smoothly. Fun fact: Ashton previously worked for Maggie Valley Sanitary District, where she was a regular user of our software.
To learn about other team members, check out our Pulse Blog.
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