Happy fall! In this issue, we’re highlighting our latest blog posts, introducing the newest member of our Training department, and sharing information on the United States Postal Service's recent announcement regarding delivery delays.
How to Read Utility & Property Tax Bills
How often do customers ask about the information displayed on their bills? Whether you're an office manager, billing clerk, or homeowner, knowing how to read and understand a bill can come in handy.
Our latest blog posts break down some of the terms you might find on a property tax or common utility bill. We encourage you to share the information to educate your customers and communities.
Have you checked out our Crisis Management blog series yet? We share resources and tips for how local governments and utility providers can plan before, during, and after emergencies, such as cyberattacks and weather-related disasters.
In case you missed anything, here’s what we covered:
Join us in welcoming James Dennis to our Training department. As our new technical phone trainer, he helps our customers understand how to navigate and use our tax software.
To learn about other team members, check out our Pulse Blog.
Adjusting for Slower USPS Mail Deliveries
Last week, the United States Postal Service (USPS) announced delivery delays in addition to recent price increases. The new service standards will significantly change the delivery of first-class mail like letters, small packages, bills, and tax documents.
Find out what you can do to avoid late deliveries and how PUBLIQ can help.
Last month, we asked our customers to complete our annual survey. We broke 2020's engagement record and received helpful feedback on our products and services. We appreciate every response and have already begun working on solutions based on your input.
To all who participated, thank you. You make PUBLIQ better!
