In this issue, we’re sharing our recent software updates now available on the Hub, exploring how the credit card authorization process works, highlighting our latest blog series, and welcoming two of our team members.

Latest Releases

Since its release earlier this year, Service Pack 21 has continued to grow as our team has been busy developing and releasing addenda updates. Our latest software releases are:

Finance & Utility Billing - 7.1.21L                              

Tax - 7.1.21h

Did you know you can find Product Guides and detailed Service Pack and Addenda Release Notes for your products on the Hub? If you’re a current PUBLIQ customer and you haven’t signed up yet, request access today for product-specific content, case management, training materials, an interactive forum, and more.

Visit our Hub page to learn more or click the button below to complete the registration form.

How Do Card Transactions Work?

Ever wonder what happens after you swipe your card at the store or click the “Pay” button online? Most of us haven’t even thought twice about it, but a lot happens behind the scenes in just a few seconds.

Check out one of our latest Pulse Blog posts, where we take a closer look at the credit card authorization process using PUBLIQ’s online bill pay as an example.

In Case You Missed It: Tech Terms Blog Series

Have you been keeping up with our Tech Terms blog series? Over the last few months, we’ve taken a deep dive into several (sometimes confusing) technology industry terms and made them easier to understand. Every field has its own lingo, and sometimes it might feel like you’re trying to learn a foreign language. We’re here to help!

If you’ve missed them, here’s what we’ve covered:

• Front End vs. Back End
• UI vs. UX
• Hacking vs. Phishing
• CRM vs. ERP
• Cloud vs. On-Premise
• Interface vs. Integrate

Meet Our New Team Members

We’re excited to introduce two of our newest team members: Anslie Vickery, content writer specialist, and Michael Howard, hardware technician.

Check out the Pulse Blog to learn about other members of the PUBLIQ team.