We hope you've taken advantage of the iQ Virtual Series. We just wrapped up Series 2 and are busy putting the finishing touches on the program for Series 3.
Don’t miss Lou Ann Brubaker’s two-part accredited series to help pharmacies attract and retain staff in the world of COVID-19. These dynamic, insightful sessions will target how pharmacies can increase their staff stability and enjoy all the financial and customer relationship benefits it provides.
Explore the revenue growth potential of clinical services with Ed Vess, R.Ph., director of pharmacy professional affairs for RedSail Technologies™, as he presents the RedSail Advantage™ program and our strategic partnership with OmniSYS® to offer enhanced clinical service opportunities to community pharmacies.
You are ready to go if you have registered for either prior series, as the login will carry over. If you have not registered, don't miss Live! Wednesdays on September 16, 23, and 30. Register today at iqvirtualseries.com.
NRx Quick Tips
Are you optimizing how you use NRx? It’s built to be powerful and flexible, ready for wherever you’d like to take your pharmacy. QS/1 has created a resource for customers that helps you explore ways you can go faster and further using some identified NRx Quick Tips. Make sure to check out that resource page here!
Listen and Learn
Did you know that QS/1 creates podcasts related to current/trending topics, product information, sneak peaks, and more? The podcasts are also available on all the most common platforms so you can integrate these into your “daily podcast shuffle.” Check out the links below:
HME customers who leverage QS/1’s SystemOne software alongside our partnership with Waystar® (formerly ZirMed®) now have the opportunity to manage their denials on the Waystar website! This workflow type option allows you to see the number of denials for each denial code type, assign, and work denials successfully for all electronic remittance notices received through the Waystar web portal.
Pricing is based on the total number of claims transmitted through Waystar.
QS/1 released Service Pack 19.1.32 for its pharmacy management systems. We encourage you to download and install it at your earliest convenience to receive the latest software enhancements. Here is a sample of what is included:
DeliveryTrack® New Features Updated NRx to provide more specialization for delivery setup and robust capability for sending Delivery Sheets to DeliveryTrack.
Quick Tips for Setup/Use of DeliveryTrack:
Automate Batching must be turned on in Store Options > System to use the new delivery features.
If Automate Batching is turned on, orders display on the Assign Tote screen as soon as they are entered. The Rx Number field displays the status of the order – similar to the way it does in the Batch scan.
One route must be added for the Delivery button to display under Rx Processing Tasks.
DeliveryTrack must be authorized to use the Resubmit and Reopen features.
A Delivery Schedule must be attached to a Delivery Route in order for the route to display on the facility as an option.
To perform a delete function on any of the new screens for Routes, Stops, and Schedules, rename or replace them.
Compound Name for Reports The File Choice Tx Drug Name has been added to the Rx Tx File in Customized Report Options. Use this option to print the Rx Drug Name, the actual name of the compound. The Tx Drug Name is updated for existing compound transactions when the Service Pack is downloaded.
Specific Drug Scan Added the choice of which Drug Scan to use when changing a generic or brand drug during workflow. Added links, Change Drug and Change Generic, to the Verify Prescription screen in Label and Dispensing and Quality Assurance checks.
The same links are also available if there is no match on the NDC.
Optional eRx Display Made the choice available for whether to view eRx information from the Label/Dispensing and Quality Assurance queues.
The Display eRx Info option has been added to Facility Management > Workflow Options > Control Options (Label and Dispensing and Quality Assurance Check) > Display Options section. Default = Y if Label/Dispensing and/or the Quality Assurance queues are turned on.
We encourage you to take advantage of the many online resources when new features are released. Click on any of the products to discover what's new in Service Pack 19.1.32:
If you use QS/1's Interactive Voice Response (IVR) and plan to update your phone service or change phone carriers, please call IVR Support at 800.845.7558 or email IVRsupport@redsailtechnologies.com before making the change.
This important step will help your business avoid unwanted delays that affect customer service. Please reach out to us with any questions and concerns.
Current Releases
Make sure to download the latest service pack to obtain the most recent program changes. The most current service packs are:
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