Every pharmacy’s goal is to grow and maximize profits while simultaneously improving health outcomes. Keeping your software up to date is a vital part of making sure you have the tools you need to succeed. PrimeCare Service Pack 19.1.38 is available now, and we encourage you to download and install it to take advantage of enhancements. This service pack includes:
Store Level Option to Use NP/PA When Available: Ensure the correct prescriber credentials are sent in the NCPDP AM03 Prescriber Segment and used for PMP reporting to avoid potential audit risks.
File Maintenance Scheduler Improvement: Purge all Tickler items entered before a set number of days regardless of status whenever the File Maintenance Scheduler is run for the Tickler file to improve system performance.
Workflow Daily Audit: Capture all workflow processes and personnel identification requirements for prescriptions, including customizing which queues are printed on the report.
Download the latest service pack from the Hub here or update from within your system.
Alert for California and Ohio pharmacies: To comply with new state regulations now in effect, update to SP 38A as soon as possible.
Find more information on the CA rules here. If you're using HealthMinder, contact Support at 800.845.7558 to have the new label routine “811” included in your label design. This will print “HealthMinder Fill” if the HealthMinder flag on the Rx is checked at the time of fill.
Find more information on the OH rules here. To meet the requirement, the service pack contains a new Workflow Daily Audit report under Management Reports.
DeliveryTrack 6.3.1 is available now with new features and enhancements including an all-new mapping toolkit. Be first in line to maintain your business continuity and schedule your upgrade appointment with Integra Support today with our self-booking system that lets you select a preferred time to complete this important software update.
This is a required priority update for ALL USERS before September 1, 2022, or your current maps will stop running.
Thank you for attending the Integra Conference. Our entire team came back energized and focused after connecting with you. As requested, we have made the presentations, files, and handouts shown at the conference available to you on the Hub. Click the “Customer Conferences” tab where you can download all files. Please note that Axys® presentations are not added, as this information is protected as we continue development.
Integra wants to recognize our own Ed Vess, R.Ph., Director of Pharmacy Professional Affairs for RedSail Technologies, who recently received the South Carolina Pharmacy Association (SCPhA) Pharmacist of the Year award for guiding the pharmacy profession and effecting meaningful change. Ed is an avid supporter of pharmacist reimbursed enhanced services working to identify, evaluate, and implement programs for pharmacies to improve patient outcomes while maintaining, or improving, financial stability of the pharmacy operation. Congratulations, Ed!
Current Releases
Make sure to download the latest service pack in order to obtain the most recent program changes. The most current service packs are: