Wishing you a warm and joyful holiday season! As 2021 draws to a close, we want to recognize your resilience and response in the face of continued challenges and changes. We’re grateful for you – our customers – and look forward to navigating the waters ahead. From all of us at Integra, have a wonderful holiday and a Happy New Year!
What Is Your X Factor?
Have you checked out the all-new Integra X Files™? Join the conversation with biweekly blogs and monthly podcasts that will help to reshape the future of long-term care pharmacy. Tune in to the inaugural podcast episode – featuring guest Chad Worz, Pharm.D., BCGP, FASCP, chief executive officer of ASCP®, or read about “3 Ways Your Pharmacy Can Help Long-Term Care Turnover.”
The Centers for Medicare & Medicaid Services released new information regarding billing for COVID-19 vaccines. Starting January 1, 2022, Medicare Advantage Organizations (MAO) and Medicare-Medicaid Plans (MMP) will be required to pay for the COVID-19 vaccine and its administration (including approved booster doses) without cost sharing for beneficiaries enrolled in their plans. Currently, Medicare Part B covers the vaccine administration fee for all Medicare beneficiaries (and will still cover for patients who had standalone Part D Plans (PDPs)).
If you vaccinate patients enrolled in MAOs or MMPs, submit COVID vaccine claims to the respective plan. Original Medicare will not pay!
Our first Long-Term Care Townhall was a success! Attendees joined in an open discussion with leadership from Integra and RedSail Technologies® where the following information was shared:
Product purification, such as the major update to DocuTrack® stability slated for release in Q1.
Enhancements to DeliveryTrack® in Q2, including an iOS version, an Android™ version available via the app store, daily updates of map data, and machine-intelligence optimization of routing based on time of day.
Stabilization of PrimeCare® that has reduced support calls by 50%, plus enhancements to Accounts Receivable, COVID vaccination functionality, pre-populated eCare forms within Patient Chart, and more.
Creation of a cloud-based data lake that will enable easier, more robust reporting.
Development of a new, cutting-edge pharmacy management system to debut in 2022.
If you were unable to attend, a recording is available now on the Hub.
Microsoft® released Windows 11 on October 5, 2021. Though you may be tempted to upgrade to access new features and functionality, please don’t! The operating system has not been certified for Integra applications yet. Once it has been certified, communication will follow to inform customers that it’s safe to upgrade or purchase new hardware with Windows 11 preloaded.
Support Services Holiday Hours
The 2021 holiday season is here, and Integra wants to pass along amended schedules. Please note the following closures:
Christmas Eve
Christmas Day
New Year’s Eve
New Year’s Day
As always, we will continue to provide emergency service during off hours.
Current Releases
Make sure to download the latest service pack in order to obtain the most recent program changes. The most current service packs are:
