--- title: The Download – Tech talk, latest releases, and industry news --- Keep Your Pharmacy Moving, Join Us at ThoughtSpot, Act Now, Explore the Hub, New PrimeCare® Support Hours | View in browser JULY 21, 2021 Keep Your Pharmacy Moving Let’s deliver better patient care! See how you can simplify the work, reduce costs, and maximize efficiency with DeliveryTrack. Join Integra product experts as they demonstrate how DeliveryTrack manages all aspects of your pharmacy’s delivery process – providing audit compliance and peace of mind. This short webinar ends with dedicated time for Q&A, so be sure to bring your questions. Save Your Spot Join Us at ThoughtSpot RedSail Technologies® is proud to have our own Chief Strategy Officer Frances Nahas kick off the third annual Women in Pharmacy event at AmerisourceBergen's ThoughtSpot 2021 on August 5 at 6 PM (ET). Frances will celebrate the voices of women in the industry and lead into a special keynote encouraging attendees to challenge their comfort zones. Register Now Act Now PrimeCare® customers who interface with an Electronic Medication Administration Record (eMAR) vendor currently on SCRIPT Version 10.6 must convert to Version 2017071 to avoid any errors or interruptions in service. Please update to PrimeCare Service Pack 19.1.34i, and then click below to learn more about the conversion process. Get Started Explore the Hub The Hub is an intuitive, in-depth customer portal that is built to streamline and strengthen support. Use it to find resources for the products you use every day: search for answers, create and track support cases, and interact with your peers. Access to the new Hub requires registration. If you haven’t signed up yet, click here and complete the form. Learn More New PrimeCare® Support Hours PrimeCare customers, beginning August 1, 2021, our technical support hours will be: Monday – Friday: 8 AM to 8 PM (ET) Saturday: 9 AM to 1 PM (ET) Rejected claim & ePrescribing support only Sundays and Holidays: Closed As always, we will continue to provide emergency service during off hours.   Current Releases Make sure to download the latest service pack in order to obtain the most recent program changes. The most current service packs are: • PrimeCare® - 19.1.34k • DocuTrack® - 7.1.5 • eRx Module® - 3.0.2 • MSM™ - 19.1.34 • DeliveryTrack® - 6.2 • Logix® - 3.1 • Mevesi®   Hub Resources Videos and Webinars Product Guides Knowledge Base Customer Forums Not registered for the Hub yet? Click here. “Integra has become synonymous with proactive service." Integra®   317 Commercial Ave.    Anacortes  WA   98221   United States You received this email because you are subscribed to Branded Company Newsletters from Integra®. Update Email Preferences \| Unsubscribe © 2021 RedSail Technologies, LLC. All rights reserved. \| Privacy Policy | | --- |